Community
Share your product ideas and feature requests, connect with peers in your industry, find answers to all your Smartsheet questions and meet a fellow member through the Peer Connect program.
Smartsheet Administration
SmartStart System Administrator Webinar - System Admins are designated to manage users and adjust settings for everyone in the account. By attending this webinar, you will gain insight into: Managing global settings, Adding and managing users within your multi-user account, Security and Authentication - (SSO, User Auto Provisioning, and Active Directory).
System Administrator Learning - System Admins are designated to manage users and adjust settings for everyone in the account. Use this learning track to learn how to adjust global settings, and add and manage users within your multi-user account. You can also review security settings, single sign-on, user auto provisioning and user merge. When configuring Enterprise Security Settings, reference this help article.
Education
Smartsheet University eLearning - Learn at your own pace with interactive instruction and hands-on exercises. eLearning is included with Standard and Pro Support packages (or you can purchase it standalone). Take the Core App Path and get Smartsheet certified!
Help & Learning Center - Find help and how-to, frequently asked questions, reference guides, tips and best practices in the Smartsheet knowledge base.
SmartStart Onboarding Webinars - SmartStart is a weekly webinar for anyone looking for an introduction to Smartsheet. The webinar covers the fundamentals of managing work, collaborating, and visualizing your work in a variety of ways - everything you need to begin your Smartsheet journey. To attend a live webinar, register here.
Smartsheet Lately - Smartsheet Lately webinars allow you to learn about last quarter's most exciting releases!
Best Practice Webinars - Check out these webinar recordings to learn about new functionality in Smartsheet, best practices, different use case scenarios, and solutions.
Technical Support
Support - Get help with product or technical issues or get help with a billing or account request.
Pro Desk - Pro Desk offers practical one-on-one sessions with a Smartsheet expert to accelerate your setup time, understand the capabilities of the platform, and get advice on Smartsheet best practices. For more information about the program please go here. Pro Desk is included with Pro Support packages and you receive 10 sessions/license/year.
Status Page - This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service.
Implementation and Consulting
Implementation Services - Unlock the value of Smartsheet quickly with implementation, setup, and onboarding services.
Consulting Services - Achieve your organization’s most ambitious goals with best-in-class advisory services.
Customer Programs
Mobilizer Program - Our Mobilizer Program is your gateway to Smartsheet empowerment. We offer exclusive resources and support all geared towards enabling you to champion Smartsheet across your organization. Whether it’s with your peers, business leaders, or IT stakeholders, we equip you to articulate Smartsheet’s value proposition effectively, so you can plan, do and scale.
Early Adopter Program - EAP gives early access to some of the newest Smartsheet features before they are released to the public.There are two types of membership enrollment: Individual or All-Organization.
Overachievers - Smartsheet Overachievers are an elite group of customers who have a passion for achieving the seemingly impossible and helping others do the same. Applications open annually, and you must participate in a series of approved activities to be eligible.
User Groups - User Groups are a great way to connect, learn & exchange fresh perspectives with other Smartsheet enthusiasts. Whether you’re looking to expand your Smartsheet skills and connections, or just starting out, user groups offer a space for inspiration from peers across industries, roles, and audiences.
Product
Share your ideas - Tell us about the product improvement you want to see and vote on existing ideas from peers.
Smartsheet Forward - Stay up to date on the evolution of Smartsheet with new releases and peak at what is ahead.
Feature Releases - View release updates and news highlighting new capabilities that empower thousands of organizations worldwide to create velocity and scale with confidence. New release updates may take up to two business days to display.
Subscribe to product release news Receive the latest Smartsheet product release news on new capabilities and enhancements by email.
